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Bookings & EnquiriesIf the cardholder is not the guest staying additional information may be required and you will be notified in the return email when confirming your accommodation booking. PLEASE NOTE: A enquiry is NOT BOOKED RESERVATION unless you recieve a confirmation with reservation number. Coolabah Motel endeavours to respond to emails within 24 hours. However if you wish to make an immediate booking please call direct on 02 68 28 1366 ACCOMMODATION CONDITIONS • A credit card, charge back authority is required to book and confirm any motel reservations at the Coolabah Motel. • The balance of the accommodation and incidental charges are payable on check out. • We do not accept personal cheques – unless to pre pay accommodation ***Conditions apply • We require your credit card number as security when staying at the Coolabah Motel to cover any incidentals charged to your room during your stay. • Any amounts charged to your room will be payable on check out. If check out occurs before office opening hours, you are able to settle the night before or the full amount will be charged to your credit card the morning of check out. • If you do not have a credit card, accommodation is payable on check in. A $100.00 security bond may apply for incindentals with a full refund (less any charges) payable to you on check out. • The Coolabah Motel is a non-smoking establishment. If smoking occurs in your accommodation suite you will be charged a minimum of one nights additional accommodation to allow for airing of your room plus $100 for the dry cleaning of carpets, bedspreads and curtains until it is smoke free and suitable for further guests to stay. • Any damages to your room or any losses will be charged to your account. • Lost keys will incur a $180 charge – to replace keys and door lock cylinders • These conditions apply to group bookings and the person who has booked the accommodation is responsible for all charges unless individual’s details and credit card numbers are supplied • Check in time: 12pm – Check out time: 10am No smoking in rooms at ANY TIME – KEEP DOOR CLOSED to avoid smoke going in room when smoking outside. NO PETS – Guide or Hearing Impaired Dogs an exception with notice. Guests and Invitees of the guests are expected to behave in a manner which is conducive to the safety, comfort and convenience of other guests within the property. A breach of any of the HOUSE RULES may result in the eviction of the offenders at the discretion of motel management. AT ANY HOUR – This includes – CANCELLATION POLICY Please note our cancellation policy as described below Our cancellation\No Show Policy Cancellations would be appreciated no later than 24 hours prior to check-in date. Group Bookings
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